Terms & Conditions and Warranties - Products
Please select the Terms & Conditions specific to your market from the following list. If your market is not listed below, please contact your market's main sales office for further assistance.
Warranty Periods - Products
For customers outside the U.S., Canada and European Union, please contact your market’s main sales office for information on warranty periods.
For customers in the U.S., Canada and European Union, the following warranty periods apply:
Advanced Wound Management Products
For the Warranty Periods of the products purchased on or after September 12, 2022 in the United States, please click here. Otherwise, the following Warranty Periods apply. Smith & Nephew reserves the right to modify these Warranty Periods at any time:
Products* |
Warranty Period
|
RENASYS◊ TOUCH NPWT pumps
| Two (2) years from date of delivery to original buyer
|
RENASYS◊ EDGE NPWT pumps
| Two (2) years from date of delivery to original buyer
|
RENASYS◊GO NPWT pumps
VERSAJET◊Hydro Surgical Systems
| Two (2) years from date of delivery to original buyer One (1) year from date of delivery to original buyer
|
All RENASYS NPWT and VERSAJET disposables and accessories | On date of delivery to original buyer
|
PICO◊ Patient Monitoring System
|
On date of delivery to original buyer
|
LEAF◊ Patient Monitoring System All other Advanced Wound Management Products (e.g., Biologics, Burn Care, IV Site Care,Preps and Solvents, Skin Care)
| One hundred eighty (180) days from the date of delivery to original buyer On date of delivery to original buyer
|
* See Smith & Nephew’s product catalogue for complete listing of specific Advanced Wound Management product names. ◊ Indicates trademark of Smith & Nephew.
If a refund or credit is provided pursuant to the warranty terms, such will be in the amount of the purchase price of such products, except for equipment the refund will be based on the following straight line depreciation schedule: three (3) years for RENASYS equipment; two (2) years for VERSAJET equipment.
Orthopaedics - Reconstruction and Trauma Products
One hundred eighty (180) days from date of purchase from Smith & Nephew; except for NAVIO® products, one (1) year from date of installation.
Endoscopy - Sports Medicine and ENT Products
For the warranty periods for Sports Medicine and ENT products, please contact your local Smith & Nephew account representative.